Background

U.S. Customs and Border Protection has announced that as of Aug. 15 the drawback program and drawback specialists transitioned from the ports of entry to the Centers of Excellence and Expertise. The four drawback offices will be managed out of five Centers and each Center will manage two industries.

Center of Excellence and Expertise

Industries

Apparel, Footwear & Textiles
San Francisco Field Office

Apparel, Footwear & Textiles

Consumer Products & Mass Merchandising

Automotive & Aerospace
Detroit Field Office

Automotive & Aerospace

Electronics

Base Metals
Chicago Field Office 

Base Metals

Industrial & Manufacturing Materials

Petroleum, Natural Gas & Minerals
Houston Field Office 

Petroleum, Natural Gas & Minerals

Machinery

Pharmaceuticals, Health & Chemicals
New York Field Office

Pharmaceuticals, Health & Chemicals

Agriculture & Prepared Products

CBP states that this shift will not result in any changes to the processing of claims, transmission of claims, or submission of ruling and privilege application requests.

Drawback supervisor contact information is available on the Center directory here. Questions concerning the transition should be directed to CEE@cbp.dhs.gov.

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