About The Webinar
CBP inquiries have become increasingly consequential. If not handled appropriately they can expose compliance deficiencies, lead to enforcement actions, and have significant financial impact. This webinar is designed to help importers and compliance professionals understand what CBP is really asking for, why it matters, and how to respond strategically and effectively.
This program walks through the practical realities of responding to CBP Requests for Information (CF 28), Notices of Action (CF 29), and related inquiries with real-world examples. Attendees will gain a clear understanding of CBP’s expectations around reasonable care — and how those expectations play out during audits, investigations, and enforcement actions. The session also addresses what happens after an inquiry, including post summary corrections, liquidation and protests, petitions, prior disclosures, penalties, and seizures involving other federal agencies.
Speakers

LENNY FELDMAN is a Managing Partner, Operating Committee with Sandler, Travis & Rosenberg, P.A., resident in the Miami office. He previously co-chaired the twenty-member Customs and Border Protection’s Commercial Customs Operations Advisory Committee, providing strategic recommendations directly to CBP, Homeland Security and Treasury executives on issues such as forced labor, intellectual property rights, e-commerce policy, trade partnership programs, enforcement and facilitation mechanisms, and regulatory reform. He currently serves as General Counsel and Customs Counsel to the National Customs Brokers & Forwarders Association of America (NCBFAA). He also serves on the board of governors of the American Association of Exporters and Importers and as one of their delegates to the World Customs Organization Private Sector Working Group in Brussels.

MICHAEL JACKSON is a Member with Sandler, Travis & Rosenberg, P.A., based in the Los Angeles / San Diego area. He advises the import and export community on a wide range of international trade matters, offering strategic guidance to help clients navigate complex U.S. Customs and Border Protection requirements and global compliance challenges. He also specializes in assisting with surety bond issues as well as supporting the customs brokerage and forwarding community on errors and omissions and other insurance mechanisms.
Key Topics
- CBP’s authority and enforcement approach under the current trade and tariff environment
- The “reasons to care” about “reasonable care” – and how to demonstrate it
- How and when CBP issues CF 28s and CF 29s versus a notice of investigation or enforcement action
- Responding to CBP inquiries: timelines, procedures, and documentation
- Strategic options such as post summary corrections and prior disclosures
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