CBP Trade Efficiency Survey Open Through July 23
The Advisory Committee on Commercial Operations of U.S. Customs and Border Protection (COAC) is conducting its annual trade efficiency survey to measure how effective CBP’s trade facilitation efforts are at lowering the cost and burden of doing business for the trade community. Both importers and non-importers are invited to participate in this survey, which is available here and should be completed no later than July 23.
According to CBP, the survey consists of multiple choice questions on issues such as exam rates, estimated costs of doing business, time expenditures, and satisfaction level with CBP and partner government agencies. The information gathered will be used to gauge facilitation priorities by industry, assess the economic impact of specific trade initiatives and assist in creating metrics that explain the key benefits of partnerships with CBP. The agency notes that following the 2012 survey it established a working group to analyze current partnership programs and began work on establishing metrics concerning the Centers for Excellence and Expertise, including a customer satisfaction survey and the pursuit of academic studies.